ac63 Terms & Conditions

These Terms & Conditions ("Terms") govern the relationship between you ("Player", "User", "you") and ac63 ("ac63", "the Platform", "we", "us", "our") in connection with your access to and use of the ac63 online casino and sports betting platform, accessible at https://ac63.net and any associated mobile or desktop interfaces.

By registering an account on ac63, making a deposit, or accessing any game or betting market on the platform, you confirm that:

• You have read these Terms in full and agree to be legally bound by them.
• You are accessing ac63 voluntarily and on your own initiative.
• You accept that gambling involves financial risk and that you may lose money wagered.
• You agree to comply with all applicable laws and regulations of your jurisdiction.

If you do not agree with any part of these Terms, you must not register an account or use the ac63 platform. Continued use of ac63 following any update to these Terms constitutes acceptance of the revised version.

Access to and use of ac63 is strictly restricted to individuals who meet all of the following eligibility criteria at the time of registration and continuously throughout their use of the platform:

• Age: You must be at least 18 years of age. ac63 enforces a strict 18+ policy without exception. Gambling by persons under the age of 18 is prohibited on the ac63 platform.
• Legal capacity: You must have the legal capacity to enter into a binding contract under the laws applicable to you.
• Not a prohibited person: You must not be listed on any self-exclusion register, internal ac63 exclusion list, or any other exclusion scheme that applies to online gambling platforms.
• Sound mind: You must not be under the influence of substances that impair your judgment when making gambling decisions or financial transactions on ac63.
• Single account: You must not currently hold any other active or suspended account with ac63.

ac63 reserves the right to request age verification documentation — including a Bangladesh National Identity Card (NID), passport, or birth certificate — at any point during a player's account lifecycle. Where a player cannot satisfactorily verify their age, ac63 will suspend the account and withhold any pending withdrawal until verification is complete.

ac63 also reserves the right to decline registration or close any account if ac63 has reasonable grounds to believe that the player does not meet the eligibility criteria outlined above, regardless of whether formal verification has been completed.

To access the full functionality of ac63 — including making deposits, placing bets, and requesting withdrawals — you must register a player account. The registration process requires you to provide accurate, complete, and current personal information, including but not limited to your full legal name, date of birth, residential address in Bangladesh, email address, and a valid Bangladesh mobile number.

One Account Policy: Each person may hold only one ac63 account. Opening multiple accounts — whether under the same name, different names, different email addresses, different devices, or through third parties — is strictly prohibited. ac63 employs device fingerprinting, IP analysis, and payment method cross-referencing to detect duplicate accounts. Where duplicate accounts are detected, all accounts will be permanently closed and any balances forfeited.

Account Security: You are solely responsible for maintaining the confidentiality of your ac63 username, password, and any one-time passwords (OTPs) associated with your account. You must not share your login credentials with any other person under any circumstances. ac63 will not be liable for any losses arising from unauthorised access to your account that results from your failure to keep your credentials secure.

Know Your Customer (KYC) Verification: ac63 is required to conduct identity verification before processing withdrawal requests. KYC verification typically requires:

• A clear photo or scan of your Bangladesh National Identity Card (NID) or valid passport.
• Proof of your current Bangladesh residential address (e.g., a utility bill or bank statement dated within the last three months).
• Proof of ownership of the payment method used for deposits (e.g., screenshot of your bKash or Nagad account confirming your registered mobile number).

Failure to complete KYC verification within 30 days of being requested to do so may result in the suspension of withdrawal privileges and, ultimately, account closure. ac63 stores all KYC documents securely in accordance with the Privacy Policy.

Account Accuracy: It is your responsibility to keep your ac63 account information accurate and up to date. If any of your registered details change — including your mobile number, email address, or payment method — you must update your account promptly via the account settings page or by contacting live chat support. Providing false or misleading information at any stage is grounds for immediate account closure and forfeiture of balances.

All financial transactions on ac63 are conducted in Bangladeshi Taka (BDT). ac63 does not hold player funds in foreign currencies, and no currency conversion charges are applied to BDT transactions on the platform.

Supported Payment Methods: ac63 supports the following deposit and withdrawal methods for Bangladesh players:

• bKash — instant deposits; minimum deposit ৳200; withdrawals processed within 24 hours of approval.
• Nagad — instant deposits; minimum deposit ৳200; withdrawals processed within 24 hours of approval.
• Rocket — deposits and withdrawals supported; processing times consistent with network availability.
• Upay — deposits and withdrawals supported; processing times consistent with network availability.
• Bank Transfer — available via Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank; processing times of 1–3 banking days depending on the receiving institution.

Withdrawal Requirements: Withdrawals are only processed to the same payment method used for the most recent deposit, unless otherwise agreed in writing with the ac63 payments team. This policy exists to prevent money laundering and to protect the integrity of player accounts. Completed KYC verification is mandatory before any withdrawal is approved. The minimum withdrawal amount is ৳500.

Withdrawal Timing: ac63 aims to review and approve withdrawal requests within 24 hours of submission for mobile wallet methods (bKash, Nagad, Rocket, Upay). Bank transfer withdrawals are subject to standard bank processing times and may take up to 3 business days to appear in the receiving account. ac63 is not responsible for delays caused by the payment provider's own processing systems.

Transaction Limits: ac63 may apply minimum and maximum transaction limits to deposits and withdrawals, which may vary by payment method and player account tier. Current limits are displayed in the cashier section of your ac63 account. These limits may be updated from time to time without prior notice.

No Third-Party Payments: You must only deposit funds from payment methods registered in your own name. Deposits from third-party accounts — including accounts belonging to family members, friends, or business associates — are not permitted and will result in the funds being held, the transaction reversed, and potentially the account being suspended pending investigation.

ac63 offers a range of bonuses and promotional offers to eligible players from time to time. These may include welcome deposit bonuses, reload bonuses, free spins, cashback offers, cricket betting specials, and seasonal promotions tied to Bangladesh events such as BPL season, Eid-ul-Fitr, Eid-ul-Adha, Pohela Boishakh, and Victory Day.

Wagering Requirements: All bonuses are subject to wagering requirements, which specify the number of times the bonus amount (and in some cases the deposit amount) must be wagered before withdrawal is permitted. The applicable wagering requirement for each promotion is stated clearly in the individual promotion's terms, which form part of these overall Terms & Conditions by reference.

Bonus Abuse: ac63 reserves the right to void any bonus and associated winnings, and to suspend or permanently close any account, where it determines — in its reasonable discretion — that a player has engaged in bonus abuse. This includes but is not limited to:

• Opening multiple accounts to claim the same welcome bonus more than once.
• Coordinating with other players to exploit bonus terms through collusion or matched betting schemes.
• Using strategies designed to artificially fulfil wagering requirements with minimal financial risk (e.g., wagering on opposing outcomes of the same event across multiple accounts).
• Providing false information in order to qualify for a promotion that the player would not otherwise be eligible for.

Bonus Expiry: All bonuses are subject to an expiry period, which begins from the date and time the bonus is credited to your account. Bonus funds and any associated winnings that have not been withdrawn prior to the expiry date will be automatically removed from your account balance. The expiry period for each promotion is stated in the individual offer terms.

Promotional Changes: ac63 reserves the right to alter, suspend, or permanently withdraw any promotion at any time without prior notice. In the event that a promotion is cancelled while players hold active bonus balances, ac63 will honour the existing bonus conditions for a reasonable transition period.

ac63 is committed to promoting responsible gambling. We acknowledge that for a small percentage of players, gambling can become a problem. ac63 provides a range of tools designed to help players maintain control over their gambling activity, and we actively encourage all players to make use of them.

Available Responsible Gambling Tools:

• Deposit Limits: You may set daily, weekly, or monthly deposit limits from your account settings at any time. Limits take effect immediately once set and can only be increased after a mandatory 24-hour cooling-off period.
• Session Time Reminders: Players can configure session time reminders at intervals of 30 minutes, 1 hour, or 2 hours to help maintain awareness of time spent gambling.
• Self-Exclusion: Players who wish to take a break from gambling may apply for self-exclusion for a period of 1 week, 1 month, 6 months, 1 year, or permanently. Self-exclusion requests submitted via live chat are processed within 24 hours. During the exclusion period, the player's account will be suspended and they will be prevented from opening a new ac63 account.
• Reality Check: At regular intervals during active gaming sessions, ac63 may display a reality check notification showing the player how long they have been playing and their net session result.

If you believe your gambling has become a problem, or you are concerned about another person's gambling behaviour, we encourage you to contact our support team immediately via live chat inside your ac63 account. Our support agents are trained to handle gambling-related concerns with sensitivity and will guide you through the available options.

The following conduct is strictly prohibited on the ac63 platform. Engaging in any of the following may result in immediate account suspension or permanent closure, forfeiture of balances, and, where appropriate, referral to law enforcement authorities:

• Using software, bots, scripts, or automated tools to interact with ac63 in any manner not explicitly authorised by ac63.
• Attempting to reverse-engineer, decompile, or circumvent the security measures of the ac63 platform.
• Colluding with other players to gain an unfair advantage in any game or betting market.
• Using ac63 in connection with any form of money laundering, financial fraud, or other criminal activity.
• Attempting to charge back, reverse, or dispute a legitimate deposit transaction with your payment provider after the corresponding funds have been wagered on ac63.
• Exploiting software bugs, errors, or misconfigured odds to generate systematic profits. Any winnings derived from such exploitation are void and will be reversed.
• Creating a false identity, impersonating another person, or providing fraudulent documentation during KYC verification.
• Accessing or attempting to access another player's ac63 account without authorisation.
• Engaging in threatening, abusive, or harassing behaviour toward ac63 support staff or other players via any communication channel.

ac63 employs a dedicated fraud and security team that monitors platform activity around the clock. Where prohibited conduct is detected, ac63 reserves the right to take immediate protective action — including freezing account balances — while an investigation is conducted. Players under investigation will be notified via their registered email address.

All content on the ac63 platform — including but not limited to the ac63 brand name, logo, website design, text, graphics, game interfaces, software, audio, and video content — is the intellectual property of ac63 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the ac63 platform for personal entertainment purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, publish, or transmit any ac63 content without prior written consent from ac63.
• Use the ac63 brand name, logo, or trademarks in any manner that suggests endorsement, affiliation, or partnership with ac63 without express written authorisation.
• Create derivative works based on ac63 content, including but not limited to screen recordings, modified game interfaces, or unauthorised promotional materials.
• Frame or mirror any part of the ac63 website on any third-party website or platform.

Game content available on ac63 is provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. All intellectual property rights in those games remain with the respective studios and are subject to their own licensing arrangements with ac63. ac63 does not grant players any rights in the underlying game software.

To the fullest extent permitted by applicable law, ac63 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive losses or damages arising from or related to your use of the ac63 platform, including but not limited to:

• Loss of funds due to gambling activity — all betting and gaming outcomes are final and the inherent risk of financial loss is assumed by the player.
• Interruption of service, including temporary unavailability of the platform during scheduled maintenance, unexpected downtime, or network issues beyond ac63's reasonable control.
• Technical errors in game outcomes caused by third-party game studio software. In such cases, ac63 will work with the relevant studio to investigate and, where the error is confirmed, will void the affected round and restore the wagered amount.
• Losses arising from your failure to maintain the security of your account credentials.
• Delays in deposit crediting or withdrawal processing caused by Bangladesh mobile wallet providers (bKash, Nagad, Rocket, Upay) or banking institutions.

Nothing in these Terms limits ac63's liability for fraud, wilful misconduct, or any other matter where liability cannot be excluded or limited under applicable law.

The ac63 platform and all services provided therein are offered on an "as is" and "as available" basis. ac63 makes no warranties, express or implied, regarding the platform's fitness for any particular purpose, uninterrupted operation, freedom from errors, or accuracy of information displayed.

Amendments to These Terms: ac63 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, ac63 will update the "Last Updated" date displayed at the top of this page and may notify registered players via email or an in-platform notification. Your continued use of ac63 following notification of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must stop using ac63 and request account closure.

Account Closure by Player: You may close your ac63 account at any time by submitting a request via live chat or by emailing [email protected]. Account closure requests are processed within 5 business days. Any verified withdrawal-eligible balance remaining in your account at the time of closure will be returned to your registered payment method, subject to completion of any outstanding KYC requirements.

Account Closure by ac63: ac63 reserves the right to suspend or permanently close your account at any time if you breach these Terms, engage in prohibited conduct, or if ac63 is required to do so for legal, regulatory, or security reasons. In the event of account closure due to a breach by the player, any balance in the account at the time of closure may be forfeited.

Governing Language: These Terms & Conditions are written in English, which is the official language of the ac63 platform. In the event of any inconsistency between this English version and any translation provided for convenience, the English version shall prevail.

Entire Agreement: These Terms, together with the ac63 Privacy Policy and the specific terms attached to individual promotions and bonuses, constitute the entire agreement between you and ac63 with respect to your use of the platform. They supersede all prior discussions, representations, or agreements — whether written or oral — relating to the same subject matter.

Contact: Questions about these Terms & Conditions may be directed to the ac63 support team via live chat (available 24/7 inside your ac63 account) or by email at [email protected] (non-clickable, English responses within 24 hours, Bangladesh Standard Time UTC+6).